Privacy Policy

We may collect information that you provide directly to us, information collected automatically when you use our services, and information from third parties such as partner stores and delivery partners.

• Personal details such as name, phone number, email address, and delivery address
• Account and profile information when you register or partner with us
• Order history, preferences, and communications with our support team
• Payment-related information processed through secure third-party payment providers
• Device information, IP address, browser type, and usage data when you visit our website or app
• Location data (with your permission) to enable delivery and store discovery

We use the information we collect to operate, improve, and personalize IppoMart, including to:

• Process and fulfill orders from partner stores
• Facilitate delivery and provide order tracking
• Communicate with you about orders, updates, and promotional offers (where permitted)
• Onboard and support store owners and delivery partners
• Improve our platform, prevent fraud, and ensure security
• Comply with applicable laws and respond to legal requests

We do not sell your personal information. We may share information with trusted parties only as needed to provide our services:

• Partner stores to fulfill your orders
• Delivery partners to complete deliveries
• Payment processors to handle transactions securely
• Technology and analytics providers who assist in operating our platform
• Legal or regulatory authorities when required by law

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to delete or anonymize it.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on applicable law, you may have the right to access, correct, update, or delete your personal information, withdraw consent where processing is consent-based, and opt out of certain marketing communications. To exercise these rights, contact us using the details below.

Our website may use cookies and similar technologies to enhance your experience, analyze traffic, and remember preferences. You can control cookies through your browser settings, though disabling cookies may affect certain features.

IppoMart is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact IppoMart at:

Email: privacy@ippomart.com

IppoMart — Store to door in minutes.